Welcome to Morocco Elite Crafts. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully.
1. General Information
Morocco Elite Crafts specializes in offering handmade Moroccan goods, including clothing, home décor, and artisanal crafts. These Terms and Conditions govern the use of our website and the purchase of our products.
2. Intellectual Property
All content on this website, including text, images, logos, and product designs, are the property of Morocco Elite Crafts and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without prior written consent.
3. Product Information
Our products are handmade and may have slight variations in color, size, and design, making each item unique. We strive to provide accurate descriptions and photos of our products, but colors may vary depending on screen settings.
4. Ordering and Payment
When placing an order, you agree to provide accurate and complete information. Prices listed on the website are in USD and exclude shipping fees, which will be calculated at checkout. Payment must be made through the methods offered on our website, and orders will only be processed once payment is confirmed.
5. Shipping and Delivery
We ship to various locations worldwide. Shipping costs and delivery times vary based on the destination and the shipping method selected. Estimated delivery times are provided at checkout but may be subject to delays beyond our control, such as customs clearance or carrier delays. Morocco Elite Crafts is not responsible for any such delays.
6. Returns and Refunds
Due to the handmade nature of our products, we only accept returns or exchanges for defective or damaged items. If you receive a faulty product, please contact us within 14 days of receipt with proof of purchase and photos of the defect. We will provide instructions for returning the item. Refunds will be processed once the item is returned and inspected.
Please note that personalized or custom orders are non-refundable.
7. Custom Orders
We offer custom-made products based on your specific requests. For such orders, full payment is required upfront, and changes cannot be made once production has started. Custom orders are final and non-refundable, except in the case of defects.
8. Limitation of Liability
While we strive to ensure the accuracy of our website and product listings, Morocco Elite Crafts is not liable for any errors, inaccuracies, or omissions. By using this website, you agree to hold us harmless from any claims arising from the use of our products or website.
9. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
10. Amendments
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and continued use of our website after such changes constitutes acceptance of the revised terms.
11. Governing Law
These Terms and Conditions are governed by the laws of [Country/Region]. Any disputes arising from the use of this website or the purchase of our products will be resolved under the jurisdiction of the courts of [Country/Region].
12. Contact Information
If you have any questions or concerns about our Terms and Conditions, please contact us at Crafts@moroccoelitetravel.com or +212772395249